LEARN ABOUT THE BUSINESS AND BUSINESS OWNER
General Friendly Questions
Ask these questions to get the conversation going.
- How are you today?
- How is your day going?
- How was your weekend?
Rapport / Business Questions
Ask these questions to learn about the business and business owner.
- How did you start your business?
- How long have you been in business?
- How do you run your day-to-day operations?
- What challenges do you face with your business?
- How important is cost savings to you?
- How are you looking to grow?
Specific Merchant Processing Questions
Ask these questions to learn how a business owner is processing cards.
- How are you processing credit and debit cards now?
- What company do you process with currently?
- Would you be able to provide me with a copy of your current merchant processing statement?
- What do you like about your current merchant processing company?
- What would you like from your current company that you are not getting?
Additional Merchant Processing Questions
Ask these to really learn specific processes the business owner is using.
- How many terminals / Point of Sale systems do you use currently?
- How many employees do you have?
- How do you manage your employees time?
- How do you manage your inventory?
- What features would you like in a system that you do not currently have?